In the heart of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers a warm welcome with free to-go breakfast and in-room WiFi. Unwind in the garden or stay active at the 24-hour gym. Previous guests rave about the hotel's central location and value.
Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
Ottawa Fallowfield Station - 28 min drive
Rideau Station - 11 min walk
UOttawa Station - 19 min walk
Parliament Station - 22 min walk
Restaurants
Chez Lucien - 5 min walk
La La Noodle - 6 min walk
Brigid's Well - 3 min walk
El Taco De Oro - 3 min walk
Pho by Night - 6 min walk
About this property
Holiday Inn Express & Suites Downtown Ottawa East by IHG
Holiday Inn Express & Suites Downtown Ottawa East by IHG puts you in a great location, within a 15-minute walk of Byward Market Square and University of Ottawa. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and overall value. The property is just a short walk to public transportation: Rideau Station is 11 minutes away.
At a glance
DONE
Hotel size
182 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CAD 18.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business center
2 meeting rooms
Conference space (1500 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Highchair
More
Daily housekeeping
Fees & policies
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Dining venue(s)
Fitness facility
Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
Dining venue(s)
Fitness facility
Indoor pool
Parking
Self parking costs CAD 18.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:30 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa
Frequently asked questions
Does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Downtown Ottawa East by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:30 PM.
Are pets allowed at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
Yes. Self parking costs CAD 18.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express & Suites Downtown Ottawa East by IHG?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Downtown Ottawa East by IHG and nearby?
Holiday Inn Express & Suites Downtown Ottawa East by IHG has an indoor pool and a 24-hour fitness center, as well as a picnic area and a garden.
What's the area around Holiday Inn Express & Suites Downtown Ottawa East by IHG like?
Holiday Inn Express & Suites Downtown Ottawa East by IHG is in Lowertown, a short 9-minute walk from Byward Market Square and 10 minutes' walk from University of Ottawa. Travelers say the area is very central and good for sightseeing.
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Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Parking
Downtown
Bed
Market
Children
Car
What guests liked
Breakfast was great and offered a variety of hot dishes. (213 reviews)
The gym was clean, up to date, and had a good variety of equipment. (8 reviews)
Breakfast options were plentiful and the dining area was comfortable with attentive staff. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 14, 2025
Great location
The hotel is on a busy highway but it wasn’t a problem close to old town
Robert
Robert, 1-night trip
10/10 Exceptional
Aug 24, 2025
The stay is good. The free breakfast buffet is the fascinating 😋
Clement
Clement, 4-night trip
10/10 Exceptional
Aug 10, 2025
Nice place.
Everything was great.will come here again.
Wayne
Wayne, 1-night trip
10/10 Exceptional
Jul 14, 2025
Nice hotel.
Verified traveler
1-night trip
8/10 Very good
Aug 15, 2025
Highly Recommended
The room was great and the staff was very friendly. Breakfast was excellent. Need better sinage to get out of parking garage though!
Eleanor
Eleanor, 1-night trip
10/10 Exceptional
Jun 20, 2025
The hotel is renovated, clean and quiet, staffs are friendly, breakfast and dining room is clean.
Andy
Andy, 1-night trip
10/10 Exceptional
Jun 29, 2025
It was a great stay. Very clean and quiet. Great breakfast as well.
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 17, 2025
Generally enjoyed staying
MOHAMMAD-MEHDI
MOHAMMAD-MEHDI, 1-night trip
8/10 Very good
May 15, 2025
One of the best place to stay over with Family
Jasvinder
Jasvinder, 1-night trip
8/10 Very good
Aug 21, 2025
Good quality for the price, breakfast included
Comfortable and clean, great breakfast, only negative is that it got a bit noisy during the week-end walking distance from central Ottawa, parking is available for extra cost. A few weirdos on the street but felt safe overall.
Cindy
Cindy, 3-night trip
8/10 Very good
Aug 20, 2025
Tres bien, a part le stationnement, inexistant.
Caroliine
Caroliine, 1-night trip
10/10 Exceptional
Jun 15, 2025
Great people, hotel very clean and friendly yet professional staff
Mohamed
Mohamed, 4-night trip
10/10 Exceptional
May 31, 2025
Great room … very comfortable and super breakfast
Michael
Michael, 1-night trip
10/10 Exceptional
Jul 31, 2025
A great stay
More than I expected. A great bed in a large room with all the amenities. The breakfast was delicious with many great choices. Overall a very good stay.
Terry
Terry, 2-night trip
8/10 Very good
Jun 28, 2025
Thank You
Thank You All at Holiday Inn Express - Downtown Ottawa.
It is really a Very Good Hotel.
Verified traveler
3-night trip
8/10 Very good
Aug 27, 2025
Ok stay
The room had a strange odour. Also, the walls are thin, I could hear people speaking, babies crying.
The room was clean and service was good.
Monique
Monique, 3-night trip
10/10 Exceptional
May 26, 2025
Very good breakfast and cozy room
Shelton
Shelton, 2-night trip
8/10 Very good
Jun 15, 2025
comfortable beds! excellent stay!
Kimberly
Kimberly, 2-night trip
10/10 Exceptional
May 23, 2025
Overall fun trip and stay... room and service was very nice friendly.
Kalpik
Kalpik, 2-night trip
10/10 Exceptional
May 15, 2025
A very nice place to stay to see the Tulip Festival.
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
May 16, 2025
Great location!
Amanda
Amanda, 3-night trip
10/10 Exceptional
Jul 15, 2025
The hotel is excellent…unfortunately it’s location near a homeless shelter was a concern.
Ross
Ross, 2-night trip
10/10 Exceptional
May 15, 2025
Very well managed hotel. The location is convenient and the breakfast is great!
Jing
Jing, 4-night trip
8/10 Very good
Aug 14, 2025
Good choice in Northeast Ottawa
Large comfortable and attractive rooms. Underground parking is a bit unwieldy and can 'sell out' so be sure to check in advance. The hotel is located within a fairly easy walk to the Byward Market area but there is a homeless mision close by with some attendant squalor. Great breakfast, but get there early!
James S
James S, 3-night trip
10/10 Exceptional
Jun 20, 2025
Excellent hotel facilities- the challenge is the location but using taxis is fine