Overlooking the pristine white sand of Condado Beach, The Condado Plaza Hotel offers a refreshing retreat. Dip into the 2 outdoor pools or snorkel in the turquoise waters, and unwind with sun loungers and a swim-up bar. Savor American cuisine at one of two on-site restaurants, work out at the 24-hour gym, or explore shopping on site.
Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
Pan American Pier - 17 min walk - 1.5 km
Distrito T-Mobile - 18 min walk - 1.5 km
Puerto Rico Convention Center - 2 min drive - 1.9 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 20 min drive
Restaurants
Starbucks - 2 min walk
Havana Bar & Grill - 4 min walk
Moon Bar at Condado Hotel Lobby - 2 min walk
New Taste - 8 min walk
Waikiki - 4 min walk
About this property
The Condado Plaza Hotel
At The Condado Plaza Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Condado Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Dining choices include 2 restaurants and the bar is a great place to grab a cold drink. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
281 units
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
LOCAL_PARKING
Parking
Onsite self parking (USD 25.65 per night; includes in/out privileges)
Onsite valet parking (USD 31.22 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–11:00 AM
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Playground
Childcare in room (surcharge)
Grocery/convenience store
What to do
On the beach
Kayaking
Snorkeling
Shopping
Pool table
Free bicycles nearby
Ecotours nearby
Golfing nearby
Cave exploring nearby
Parasailing nearby
Scuba diving nearby
Ziplining nearby
Working away
2 meeting rooms
Conference space (6449 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Facilities
1 building/tower
Built in 1963
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
2 outdoor pools
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 38.15 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
WiFi access (may be limited)
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 to 25 per person
Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 75 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self parking costs USD 25.65 per night with in/out privileges
Valet parking costs USD 31.22 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan
Frequently asked questions
Does The Condado Plaza Hotel offer free cancellation for a full refund?
Yes, The Condado Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Condado Plaza Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Condado Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Condado Plaza Hotel?
Yes. Self parking costs USD 25.65 per night. Valet parking costs USD 31.22 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Condado Plaza Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at The Condado Plaza Hotel?
No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are both nearby.
What is there to do at The Condado Plaza Hotel and nearby?
Have fun with onsite activities like kayaking and snorkeling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. The Condado Plaza Hotel also has a garden.
Are there restaurants at or near The Condado Plaza Hotel?
Yes, there are 2 onsite restaurants, featuring pool views and poolside dining.
What's the area around The Condado Plaza Hotel like?
The Condado Plaza Hotel is on Condado Beach in Condado, a short 19-minute walk from Pan American Pier and 15 minutes' walk from Casino del Mar at La Concha Resort. The local area is walkable and popular for its beaches.
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The Condado Plaza Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
View
Beach
Food
Elevator
Amenities
Bar
Reviews
8/10 Very good
Aug 13, 2025
Great location and good pools
Nice hotel, we enjoyed the pools (fresh water with a bar and the salty water pool) and the small beach right at the hotel.
Andreia
Andreia, 4-night trip
10/10 Exceptional
May 17, 2025
Great place to stay
Leonard
Leonard, 3-night trip
8/10 Very good
Jun 18, 2025
Very nice place.would definitely stay again
Ernestina
Ernestina, 2-night trip
10/10 Exceptional
Jun 9, 2025
Great staff and location!
Kari
Kari, 4-night trip
10/10 Exceptional
Jun 18, 2025
Awesome place wonderful staff.
rosemary
rosemary, 9-night trip
8/10 Very good
Jun 11, 2025
This location was close to everything, pools and jacuzzi was amazing.
Kimberly
Kimberly, 3-night trip
8/10 Very good
May 31, 2025
We stayed a week here for our honeymoon & had a great experience.
Beverly
Beverly, 7-night trip
10/10 Exceptional
May 13, 2025
Really enjoyed my stay staff friendly rooms clean I would go back there any vacation
Mynesha
Mynesha, 4-night trip
10/10 Exceptional
May 13, 2025
loved my stay
Julisa
Julisa, 3-night trip
10/10 Exceptional
May 26, 2025
Staff was very nice and welcoming I had the best time and the best stay
Terikka
Terikka, 3-night trip
10/10 Exceptional
Jun 19, 2025
Everything was amazing!
Nickie
Nickie, 3-night trip
10/10 Exceptional
Jun 2, 2025
Beautiful hotel and very clean rooms. Easy access to the beach and within walking distance to many restaurants.
Hortencia
Hortencia, 2-night trip
10/10 Exceptional
May 20, 2025
Had such a good time planing to return with the whole family!
Rachel
Rachel, 3-night trip
10/10 Exceptional
May 19, 2025
Beautiful inside and out , walkable to many options , food , things to do and beaches
Sade
Sade, 4-night trip
8/10 Very good
Jun 18, 2025
Location was excellent, minutes from Airport, San Juan, Old San Juan and Tmobile district.
Feliciano
Feliciano, 5-night trip
10/10 Exceptional
May 12, 2025
Great time here
Jessenia
Jessenia, 4-night trip
10/10 Exceptional
Jun 15, 2025
Everything was Amazing!
Damaris
Damaris, 2-night trip
8/10 Very good
May 28, 2025
Great view and beach access to property was amazing
Antonio
Antonio, 4-night trip
6/10 Good
May 30, 2025
The hotel was
Naisha
Naisha, 3-night trip
10/10 Exceptional
Jun 15, 2025
The staff was perfect.
Norkeya
Norkeya, 3-night trip
10/10 Exceptional
Jun 9, 2025
The staff and the pool were excellent
Luis S
Luis S, 5-night trip
10/10 Exceptional
May 19, 2025
I love that it's close to everything as far as good food and entertainment, that it has 2 pools and the beach.
Tysheme
Tysheme, 3-night trip
10/10 Exceptional
Jun 12, 2025
Beautiful property and friendly staff. Close to everything and the sounds of the Coquis at night are wonderful😍
Jennifer
Jennifer, 4-night trip
10/10 Exceptional
May 27, 2025
Property has 2 pools, hot tub and beach! Beautiful hotel and staff was very friendly.