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Four Points by Sheraton Juneau

3.0 star property
Adventure Juneau hotel with 24-hour fitness, connected to the convention center

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Photo gallery for Four Points by Sheraton Juneau

Reception
Exterior
Lobby
Premium bedding, pillowtop beds, desk, blackout drapes
Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes
In the heart of Downtown Juneau, Four Points by Sheraton Juneau offers a modern retreat. Unwind with dry cleaning and laundry services, stay connected with in-room WiFi, or get moving at the 24-hour gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Ski facilities
  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Near the beach
  • Ski storage
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
$233 nightly
The total price is $266
Nov 30 - Dec 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Mountain View

7.8 out of 10
Good
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Sea View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, Multiple Beds, Mountain View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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$275 nightly
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Nov 7 - Nov 8
Total with taxes and fees
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About the neighborhood

Map
51 Egan Dr, Juneau, AK, 99801

What's nearby

  • Juneau Arts and Humanities Council - 6 min walk - 0.5 km
  • Alaska State Capitol - 6 min walk - 0.5 km
  • Mount Roberts Tramway - 7 min walk - 0.7 km
  • St. Nicholas Russian Orthodox Church - 7 min walk - 0.7 km
  • Alaska Governor's Mansion - 9 min walk - 0.8 km

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 12 min drive

Restaurants

  • ‪Red Dog Saloon - ‬4 min walk
  • ‪The Hangar On The Wharf - ‬1 min walk
  • ‪Alaska Fish & Chips Company at the Flight Deck - ‬1 min walk
  • ‪Pel' Meni - ‬1 min walk
  • ‪Franklin Food & Brew Court - ‬3 min walk

About this property

Four Points by Sheraton Juneau

Situated on the bay, Four Points by Sheraton Juneau is a great choice for a stay in Juneau. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scuba diving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Rooftop garden
  • 24-hour fitness center
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Frequently asked questions

Does Four Points by Sheraton Juneau offer free cancellation for a full refund?

Yes, Four Points by Sheraton Juneau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points by Sheraton Juneau?

Sorry, pets aren't allowed.

Is parking offered on site at Four Points by Sheraton Juneau?

Yes, there's free self parking.

What are the check-in and check-out times at Four Points by Sheraton Juneau?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Four Points by Sheraton Juneau and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for boat tours and hiking. Additional recreation nearby includes game viewing and ecotours. Four Points by Sheraton Juneau also has a 24-hour fitness center.

What's the area around Four Points by Sheraton Juneau like?

Four Points by Sheraton Juneau is located on the waterfront in Downtown Juneau, a short 5-minute walk from Alaska State Capitol and 7 minutes' walk from Mount Roberts Tramway.

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Reviews

Four Points by Sheraton Juneau Reviews

8.0

Very Good

8.6

Cleanliness

9.2

Location

8.4

Staff & service

7.4

Eco-friendliness

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Bed
View
Store
Shower
Air conditioning

Reviews

10/10 Exceptional

Nice
rafael cabrera, 3-night trip

10/10 Exceptional

Very friendly staff at the reception desk and the restaurant/bar
JoAnne, 3-night trip

10/10 Exceptional

centrally located
alexander, 1-night trip

2/10 Poor

Don’t stay here!! When I arrived they had sent me an email stating that they didn’t have any rooms available after I was already on my way in a plane. When I arrived at the hotel they told me they had no rooms available and sent me to the Baronof motel a Best Western establishment in Juneau. They said they were going through construction and had to cancel our reservation. They should have known this before I even booked.
Thomas, 2-night trip

10/10 Exceptional

Good proximity to downtown restaurants and activities. Concierge service for tram tickets. Free parking. Clean. Refrigerator.
Karen, 2-night trip

2/10 Poor

Unfortunately we had a terrible stay here and only stayed 2 of our 4 booked nights. They were undergoing incredibly noisy renovations which started at 7am and went of most of the day. They are also incredibly understaffed with the general manager working front desk at all hours. After the second day of drilling we came down at 7am (along with several other guests) to ask if the drilling could stop we were told it was a 3rd party contractor and there was nothing they could do. After being told we had been made aware of this at check in (which we hadn't) we were finally offered to move to another hotel. We were then charged for the remaining 2 nights at the new hotel and have been struggling to get money back from the Sheraton but have eventually been offered credit on Hotels.com.
Claire, 4-night trip

4/10 Fair

Rude service at the front desk. Room is old and doesn’t have AC so was very stuffy for those rare warm days.
Anh, 2-night trip

2/10 Poor

I couldn’t use the bon voy app to check in, and I’m not getting credit for the days I stayed because I booked through Expedia.
Patrick, 1-night trip

6/10 Good

There is no housekeeping. My shower/tub didn't drain. Noise from the hallway is quite loud. On the plus side the staff is friendly, the wifi works and it's a great location. OH and the restaurant used to be open for breakfast but that is no longer the case.
james, 4-night trip

4/10 Fair

Juneau

The staff was unprepared and not there to accommodate. We attempted to check in at 1:00pm and were advised the room was not ready. Came back at 3:00pm and still had to wait 45 minutes. There was another lady in the lobby at 3:00pm that had been waiting all day to check in.
robert, 3-night trip

2/10 Poor

We paid on arrival and had no opportunity to see the room or hotel. Dirty, disgusting, run down, not air, plastic broken fans in hallways and rooms, stains on carpets and bed…. Staff and manager resists helping, Manager refused to allow us a credit as we wanted to shorten stay. Shockingly, this is a Sheraton … avoid
jane, 4-night trip

10/10 Exceptional

The front staff were friendly and helpful. There was no air conditioning and we actually were there on a couple of their rare hot days. But the staff gave us more fans, and it worked out fine. The coffee in the room was super weak, but the coffee in the lobby was great and they had tea & hot cocoa too.
Stan, 1-night trip

8/10 Very good

Accessibility to dining and dock area
Mark, 3-night trip

6/10 Good

Didn’t like it
greg, 2-night trip

6/10 Good

Poor shower tab draining.
RAVI, 4-night trip

4/10 Fair

We reserved two queen bedded rooms. They didn’t save them for us. We had to go to another hotel and get another room at additional expense. Very disappointing.
Suzanne N, 2-night trip

10/10 Exceptional

The hotel is very close to downtown of Juneau. Walking distance to restaurants and shoppings. The room is clean. Towels are changed daily. Highly recommended.
Thao, 3-night trip

8/10 Very good

Located very close to everything
Richard, 3-night trip

10/10 Exceptional

Very convenient to cruise port
Kristen, 2-night trip

4/10 Fair

Hammer drill hell

Unfortunately the hotel was under renovation-scheduled to be complete by May 1-it was still underway on May 9-10. Hammer drilling commenced at 7:20 AM and continued for 12 hours!! We were given some compensation after we spoke with the staff, but MOST unfortunate for us -as we hoped to rest after a long travel day.
Robert, 2-night trip

2/10 Poor

HOTEL cancelled hours before arrival.

This hotel CANCELLED our reservation just a couple hours before we arrived in Juneau, via EMAIL. They didn't even have the decency to call us. We were already in Seattle airport about to board our flight to Junaeu when I happened to see the email about the cancellation. When I called the hotel to ask about the cancellation and if they were rebooking us elsewhere they replied "we're going to let you take care of that." They did not help us find another hotel - just left us stranded with nowhere to stay and scrambling for a room that night. When we arrived in Juneau we went to the hotel and it's clear they are under serious renovations. There are entire floors in disarray, furniture stacked against windows on several floors. Another guest in our group stayed there and said it was horrible with drilling on opposite walls of her room at all hours, dust everywhere and a mess. This hotel should close to finish renovations and reopen when they're ready to accept reservations again.
Katherine, 1-night trip

4/10 Fair

No tienen cortinas para tapar la luz exterior. Estaban remodelando el restaurante y no había mucho que comer ni en lugares cercanos.
DORA EDITH, 1-night trip

4/10 Fair

We didn't get to stay at this property. We were moved to another hotel, with a very tiny room. No view, window so dirty that we wouldn't have been able to see anyway. RV size bathtub.
Carol, 3-night trip

2/10 Poor

There’s nothing unique about it. We were assigned to a room on second floor; but asked if we can have at upper floors ; the front desk told us all the upper level rooms are under renovation. Next day, from another staff we learned that rooms at 7th floor were available for guests. ! Eighty percent of the hotel is under construction The room right across ours was under construction; there was noise and dust. Had we known about this we would have reserved another Hotel. Expedia did not give this information. So we want to be compensated by some way. Also the room we stayed was spacious but all furniture carpet etc were old. We did not get the route money’s worth.

8/10 Very good

Nice stay, comfy bed and pillows. Advertised a Mountain View and my view was of old dilapidated buildings, trash all down the hillside. And windows in the buildings that stared right into my hotel window. I kept my curtains closed the whole time! False advertising. It also advertised a pub, which had closed. Wanted a restaurant onsite. Also false advertising. Staff was very nice.
Debra, 3-night trip