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Sunset Palace Mazatlan

3.0 star property
All-inclusive beach hotel with outdoor pool, near Cerritos Beach

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Photo gallery for Sunset Palace Mazatlan

View from property
In-room safe, iron/ironing board, free WiFi
Front of property - evening/night
Outdoor pool, sun loungers
Junior Suite, 1 King Bed | Terrace/patio
In the heart of Zona Dorada, Hotel Misión Mazatlan offers a vibrant retreat. Dine at El Jardín restaurant, work out at the gym or unwind by the outdoor pool with sun loungers. With free in-room WiFi and helpful staff nearby guests can look forward to a relaxing stay.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Free self parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (Dog Friendly)

In-room safe, iron/ironing board, free WiFi

Room (Dog Friendly)

Highlights

Air conditioning
Connecting rooms available
LED TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Preferencial)

In-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds (Preferencial)

Highlights

Air conditioning
Connecting rooms available
LED TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Preferencial)

In-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Preferencial)

Highlights

Air conditioning
Connecting rooms available
LED TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

On the beach

Sunset Palace Beach Hotel - All Inclusive

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 24 reviews
The price is $224
$224 nightly
$224 total
Total includes taxes and fees
Jun 17 - Jun 18
Sunset Palace Beach Hotel - All Inclusive
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About the neighborhood

Map
Avenida Camaron Sabalo 1927, Zona Dorado, Mazatlán, SIN, 82110

What's nearby

  • Playa Brujas - 5 min walk - 0.5 km
  • Cerritos Beach - 19 min walk - 1.6 km
  • El Cid Country Club Golf Course - 4 min drive - 2.7 km
  • Mazatlan International Center - 6 min drive - 5.0 km
  • Mazatlán Aquarium - 9 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪La Catrina Restaurant y Cantina - ‬4 min walk
  • ‪Los Panchos-pueblo Bonito - ‬8 min walk
  • ‪Diego's Beach House - ‬4 min walk
  • ‪Mané - ‬2 min walk
  • ‪Cenaduría Chayito - ‬2 min walk

About this property

Sunset Palace Mazatlan

Sunset Palace Mazatlan is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. El Jardín serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include a bar/lounge and a snack bar/deli.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach access
  • Golfing nearby

Working away

  • Business center
  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Jardín - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 195 for adults and MXN 195 for children

Pets

  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fiesta Inn Mazatlan Hotel Mazatlan
Hotel Misión Mazatlán
Hotel Misión Mazatlán Mazatlan
Misión Mazatlán
Misión Mazatlán Mazatlan
Mision Mazatlán Hotel Mazatlan
Mision Mazatlán Hotel
Mision Mazatlán Mazatlan

Frequently asked questions

Does Sunset Palace Mazatlan offer free cancellation for a full refund?

Yes, Sunset Palace Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunset Palace Mazatlan?

Yes, there's an outdoor pool.

Are pets allowed at Sunset Palace Mazatlan?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 600 per pet, per night. Food and water bowls are available.

Is parking offered on site at Sunset Palace Mazatlan?

Yes, there's free self parking.

What are the check-in and check-out times at Sunset Palace Mazatlan?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Sunset Palace Mazatlan?

No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.

What is there to do at Sunset Palace Mazatlan and nearby?

Sunset Palace Mazatlan has an outdoor pool and a fitness center.

Are there restaurants at or near Sunset Palace Mazatlan?

Yes, El Jardín offers Mexican cuisine.

What's the area around Sunset Palace Mazatlan like?

Sunset Palace Mazatlan is in Zona Dorada, a short 4-minute walk from Playa Brujas.

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Sunset Palace Mazatlan Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Location
Beach
Restaurant
Water
Bed
Breakfast
Building

Reviews

8/10

The only part I didn't like was the check-in my flight arrived late and the hotel had cancelled my reservation I waited about 2 1/2 hours in the lobby other than that every thing was fine I stayed 15 days
14-night trip

10/10

Like
2-night trip

6/10

Not
5-night trip

4/10

Poor services dirty room
1-night trip

2/10

Nothing
1-night trip

2/10

Terrible
1-night trip

2/10

They cancelled the booking after I had already flown all the way to Mexico. They didn't care.
1-night trip

6/10

Great location right on the beach, great staff. Lots of great dining options in the area. Local bus out front. Beach can get noisy at times, but quite at night. They seem to loose everyones reservation so be prepared to take extra long at checkin. There is no WIFI as advertised. Its only a hotspot from a cell phone by the front desk only. No wifi anywhere else. Hotel needs a major renovation, looks like the rooms haven't been updated since the 80's.
7-night trip

6/10

Mal personal
1-night trip

2/10

The propriety didn’t look like the pictures at all, the condition of the room and bathroom were terrible , the beach side was very poor and dirty, the private beach area didn’t have any amenities like chairs or tables. The a/c in the room was leaking water and the tv was broken. I will not stay again.
3-night trip

4/10

The location for this place is amazing. The best beach in all mazatlán is where this hotel is located at. Too bad the hotel itself it’s falling apart. Nothing works correct. It’s too old and nobody cared to do upkeep at all. The pool was not usable in three weeks that we stayed there. Good thing the best beach is there. The staff makes up for the “condemned” place. They are friendly and very attentive. At least, that was my experience with them.
22-night trip

4/10

Bad
1-night trip

2/10

Worst hotel I’ve ever stayed in Dirty the whole building looks rundown on the outside and in the rooms holes in the wall No soap bad beds y’all should take this hotel off of Expedia so other people don’t book here. Is there a way to get a partial refund
1-night trip

2/10

Horrible experience photos of the property are completely outdated booked because it was one of the very few that said pet friendly the room we got was on the 1st floor and pretty gross (even for me who is usually not picky) the staff was rude I took pictures of the room was not expecting 5 stars but deff not motel look, I am glad we only booked for one night I wish I could get my money back not work $150

2/10

No wi-fi
1-night trip

4/10

No wifi, no tv signal, 1st day no hot water in the shower, restroom ceiling falling apart, restroom sink old and patched, bathtub old and not well maintained, patches on the ceiling on top of the bed, cracked glass on the sliding door to balcony, bedroom door not aligned to be able to lock it with the safety lock but it does close.
4-night trip

2/10

I find this hotel unacceptable / terrible. I only had a brief visit to the toilets at reception, which were extremely dirty. Despite a confirmed reservation, there was no room available for me. Neither reception nor Expedia were willing to help me find alternative accommodation. Never again! I can only recommend avoiding this hotel. The other reviews speak for themselves. If it hadn't been the only hotel available, I would never have booked it.
2-night trip

6/10

The hotel seems to be in good shape - unfortunately it’s in a not very nice shape. Rooms & general areas are without maintenance. Plants are super dry, they are not watered. Tiles in the floor in a lot of areas are broken. Terrace area in the room seems to be dirty and without maintenance. Beds are good to go for a sleep & crew are very professional. The pool area is very nice however there are no seats to take sun apart from the restaurant area under the shade. It’s been ok, however it’s sad to see a hotel in a nice area without maintenance and falling apart.
2-night trip

2/10

My room was nice .... except the fan wasn't working and the lights didn't work either and the air conditioning unit didn't go on until my last night there a service man told me that I had to insert my room key into the hanger by the door for everything to work.... Well great but still nothing work and to make matters worst my sink was clogged up I reported it right away and when I checked out it was still clogged. I will never return to this hotel.
2-night trip

2/10

The hotel valet guy was very friendly and helpful. The front desk staff, not so friendly but not rude. Upon arrival to our rooms, they were in horrible condition. Lots of mold, broken tile, dirty curtains, door latch broken and patched with staples. Door peep hole missing and stuffed with tissue. Bathroom was moldy and interior walls moldy, but painted over. Advised the front desk about the condition of rooms and they did allow me to see other rooms. I rented two rooms. One room was one step better and the other was just as moldy. The elevator was not functioning as well. I told the front desk that we wanted to be reimbursed and we’re going to check out. They said because I reserved via Hotels.com, they were not going to refund me. The front desk person said, the on duty manager had given the order not to refund me. They also said all rooms look the same. I felt as if I was wasting my time and we left. The hotel is in need of a full remodel and they should stop operations asap. I could not in good conscience let my family stay one more minute there.
1-night trip

10/10

Todo ok
4-night trip

10/10

Todo ok
5-night trip

2/10

Pesimas instalaciones, elevadores inseguros, muchisima humedad, sin agua caliente, no sirven las tvs, y lo peor de todo, con plaga de chinches en las camas
3-night trip

2/10

Muy sucio el baño
1-night trip

2/10

3-night trip