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Shangri-La Kuala Lumpur

5.0 star property
Family-friendly hotel with spa, near Suria KLCC Shopping Centre

Choose dates to view prices

Photo gallery for Shangri-La Kuala Lumpur

City view
Front of property
Lobby
Bar (on property)
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Shangri-La Kuala Lumpur offers a vibrant retreat near the iconic Petronas Twin Towers. Pamper yourself at the spa, unwind by the poolside bar, or explore shopping on site. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby KLCC Park and Suria KLCC Shopping Centre.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
$131 nightly
The total price is $143
Dec 1 - Dec 2
Total with taxes and fees

Why we love this property

Wellness sanctuary
The full-service spa offers massages, body scrubs, facials, and reflexology. Fitness facilities and a tranquil garden complement the sauna and hot tub.
Gourmet trio
This hotel offers a culinary trifecta with its restaurant, cafe, and bar. Guests can start their day with a delicious buffet breakfast.
Dreamy sleep comforts
Slip into plush bathrobes after enjoying turndown service in this hotel. Blackout drapes and premium, hypo-allergenic bedding ensure perfect slumber.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed (Selection)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed (Premier)

Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed (Premier)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

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  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,001 reviews
$175 nightly
The price is $191
Nov 30 - Dec 1
Total with taxes and fees
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About the neighborhood

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 5 min walk - 0.5 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Sultan Ismail Station - 23 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 26 min walk
  • Bukit Nanas Station - 5 min walk
  • Dang Wangi Station - 8 min walk
  • Raja Chulan Station - 9 min walk
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Lemon Garden Cafe - ‬5 min walk
  • ‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk
  • ‪Melting Pot Café - ‬5 min walk
  • ‪HAN Modern Korean Grill - ‬2 min walk
  • ‪Lemon Garden 2 Go - ‬1 min walk

About this property

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur offers a great location, putting you within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, hydrotherapy, or reflexology. An outdoor pool, a poolside bar, and a health club are other highlights. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 8 minutes.

At a glance

DONE

Hotel size

    • 662 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Train station pick-up*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • 15 meeting rooms
  • Computer station
  • Conference center (84573 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 45
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Fees & policies

Refundable deposits

  • Deposit: MYR 400 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 98 for adults and MYR 98 for children
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 174.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Shangri-La Kuala Lumpur offer free cancellation for a full refund?

Yes, Shangri-La Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Kuala Lumpur?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Kuala Lumpur?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Kuala Lumpur and nearby?

Onsite recreation at Shangri-La Kuala Lumpur includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Kuala Lumpur also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Kuala Lumpur?

Yes, there's an onsite restaurant.

What's the area around Shangri-La Kuala Lumpur like?

Shangri-La Kuala Lumpur is in Golden Triangle, a short 5-minute walk from Bukit Nanas Station and 14 minutes' walk from Petronas Twin Towers. Travelers say the local area is good for shopping and very walkable.

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Reviews

Shangri-La Kuala Lumpur Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was a true highlight with an impressive array of high-quality dishes from around the world, prepared to perfection. (23 reviews)
  • The pool area was nice and clean, well looked after, and the service was very good. (9 reviews)
  • The property's dining options, including breakfast and in-room dining, offered a wide variety of choices and exceptional service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Food
Breakfast
Amenities
Lobby
Children
Tower
Bed

Reviews

10/10 Exceptional

Excellent hotel
Angus, 7-night trip

10/10 Exceptional

So nice.
Afternoon tea.
Linda k.s., 10-night trip

10/10 Exceptional

Great place to stay
Mohan, 3-night trip

10/10 Exceptional

Central area with great access to city Staff were outstanding and helpful
Ganesh, 3-night trip

10/10 Exceptional

Amazing return to KL

Back in KL after 5 years and it was even better than we remember it… especially the set up and service from the staff at the Shangri-La. From the very moment we walked in and all through our stay the staff were brilliant, especially towards our kids who absolutely loved every moment. Little extra touches like cake and balloons for my wife’s birthday made it even better. We’ll definitely be back here for our trip next October!
Pool to ourselves
Extra balloons for my wife’s birthday… the kids loved these
The tent for the kids and sunset
Robert, 2-night trip

10/10 Exceptional

Amazing hotel and staff! Will definitely be back.
Mohammed, 3-night trip

10/10 Exceptional

Relaxing stay

Wonderful stay, staff was so accommodating and friendly. I fell sick during the stay and the Manager was at hand to provide comfort and helped to call a doctor. The food is fabuloud and staff at the club was amazing Enjoyed my stay here.
3-night trip

8/10 Very good

I like the ambiance and the affable staff.
Grace, 1-night trip

10/10 Exceptional

Excellent hotel
Abdalla, 4-night trip

10/10 Exceptional

Excellent service. Beautiful hotel. Great location. Would stay here again.
Sidra, 5-night trip

10/10 Exceptional

Nice hotel Very hospitable staff especially at the front desk and at the concierge. Make you feel at home inspite of being very busy.
sanjay, 2-night trip

10/10 Exceptional

The staff were incredible - very polite and the hotel is really well kept. Love the lobby area! Fresh orchids everywhere - would definitely recommend this place. If I’m ever in KL again, this is where I’ll be staying!
Michael, 3-night trip

10/10 Exceptional

We’re really pleased with our stay as it is a very nice hotel, modern and with all the facilities needed.
Kirei Eleison, 1-night trip

10/10 Exceptional

Great stay. Lovely staff
HEMENDRA, 7-night trip

10/10 Exceptional

Very nice
Mohammed jassim, 2-night trip

10/10 Exceptional

Amazing!

Amazing! The room I picked was spacious, the tent in the front room helped my daughter sleep well. They even gave slippers for my 2 yr old daughter which was a nice touch. Electric blinds in the main bedroom and fruit bowl as conplimentary on arrival.
Gervais, 5-night trip

10/10 Exceptional

Awesome Stay

Wonderful stay, friendly and attentive staff and excellent breakfasts.
3-night trip

10/10 Exceptional

Wonderful staff and good facilities.
Jing, 1-night trip

10/10 Exceptional

I had a lovely stay at the Shangri-La KL. The staff are all wonderful, in the dining room, lobby, room attendants. Lovely turn-down service, and many water bottles provides in the room. Fantastic pool. Rooms are fairly quiet especially given proximity to busy roads, with extremely good black-out curtains. Highly recommended.
Stella, 3-night trip

10/10 Exceptional

A truly amazing place! Always coming back.
Anna, 12-night trip

8/10 Very good

This Shangri-La is not as pristine and perfect as other Shangri-La but it is still a great value and enjoyable.
Hector Mausisa, 4-night trip

8/10 Very good

The hotel is a good value for the price

8/10 Very good

There was leftover trash from the previous guest in the room when I checked in. Very disappointing for a hotel of this level.
hidehiko, 1-night trip

10/10 Exceptional

Clean and friendly staffs. Dinner buffet is excellent !
Alice, 1-night trip

10/10 Exceptional

Return trip to Shangri La hotel - service excellent just like the last time. Would thoroughly recommend to anyone looking to stay in KL
Brian, 3-night trip