On Penang's sun-kissed shores, Shangri-La Golden Sands offers a family-friendly haven. Unwind on the pristine white sand beach, indulge in rejuvenating massages or tee off at the 9-hole golf course. With an array of activities like ecotours and tennis courts, this resort provides endless fun for all ages.
Entopia by Penang Butterfly Farm - 9 min drive - 7.3 km
ESCAPE Adventureplay - 11 min drive - 7.6 km
Penang Hill - 25 min drive - 19.0 km
Getting around
Penang Intl. Airport (PEN) - 52 min drive
Penang Sentral - 55 min drive
Tasek Gelugor Station - 89 min drive
Restaurants
McDonald's
Sigi's Bar & Grill on The Beach - 8 min walk
Garden Cafe - 1 min walk
Subway
Juan Tomyam & Seafood
About this property
Shangri-La Golden Sands, Penang
At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball, and beachside drinks. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a golf course, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
387 units
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Grocery/convenience store
Lifeguard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Ecotours
Golf lessons
Mini golf
Shopping
Access to nearby outdoor pool
Access to nearby health club
Boat tours nearby
Working away
Business center
5 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 1980
Safe-deposit box at front desk
Garden
Picnic area
Library
Television in common areas
Health club
Golf course on site
2 outdoor pools
Free water park
Arcade/game room
2 outdoor tennis courts
Waterslide
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 71
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 82 per person
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 150 per night
Pool, spa, & gym (if applicable)
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town
Frequently asked questions
Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?
Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Golden Sands, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Golden Sands, Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Golden Sands, Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Shangri-La Golden Sands, Penang and nearby?
Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Shangri-La Golden Sands, Penang?
Yes, there's an onsite restaurant.
What's the area around Shangri-La Golden Sands, Penang like?
Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.
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Shangri-La Golden Sands, Penang Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Beach
Breakfast
Family friendly
Food
Children
Location
Weather
Bathroom
What guests liked
Breakfast options were varied and plentiful with many different food options available. (22 reviews)
The pool area was spacious, clean, and offered a variety of facilities and activities for all ages. (18 reviews)
The beach was clean, beautiful, and offered various activities with easy access from the property. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 8, 2025
Couples vacation
We stayed at the golden sands by shangri-la in penang 5th to 8th of july. We had a beach /pool facing room which i would strongly recommend. Rooms are spacious and clean, buffet breakfast had a wide variety of food, plenty of pool activities and areas of entertainment for kids,I would highly recommend this hotel to any type of visitor
Patrick
Patrick, 3-night trip
10/10 Exceptional
Apr 3, 2025
Service top notch as always and great breakfast options!
Aimran
Aimran, 3-night trip
2/10 Poor
Jul 31, 2025
Disappointing stay
Rooms were comfortable and clean.
Breakfast was disappointing and place to eat was dirty. There was little to no service from staff and no cutlery on tables. When we complained through the QR code on the tables we heard nothing back.
Lisa
Lisa, 2-night trip
10/10 Exceptional
May 25, 2025
Glad it's being restored
It has restored its former glory.It had gone down badly but am so so happy now we can come back again and enjoy its peaceful and relaxing atmosphere.
Lynette
Lynette, 7-night trip
10/10 Exceptional
May 24, 2025
We loved the view from the balcony. Everything about this hotel is designed for your comfort. We very quickly made the most of all the amenities because it is very easy to use.
Debra Ann
Debra Ann, 6-night trip
8/10 Very good
Jun 15, 2025
It’s been ok
Hilvin
Hilvin, 1-night trip
10/10 Exceptional
Feb 17, 2025
I liked everthing about the resort
Faye
Faye, 4-night trip
8/10 Very good
Apr 19, 2025
Nice location and well kept. Beach is washed out, but pool was nice.
Geoffrey
Geoffrey, 3-night trip
10/10 Exceptional
Dec 26, 2024
Overall very nice experience staying here
Alex
Alex, 1-night trip
10/10 Exceptional
May 30, 2025
This is my 2nd time . It's very kids friendly and convenient for elderly people in terms of the amenities.walking distance to feringgi nite market.hawker stalls are nearby.the most, kids love the swimming pools and enjoyed the beach. breakfast buffet was awesome.
yunizar
yunizar, 1-night trip
8/10 Very good
Mar 7, 2025
Restaurant staff was helpful
Ali
Ali, 4-night trip
10/10 Exceptional
Jan 9, 2025
The place to stay at Batu Feringgi
Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Arcangel
Arcangel, 4-night trip
8/10 Very good
Mar 25, 2025
Friendly staff. Hotel is a bit dated, but rooms are comfortable. Great buffet.
Jivan
Jivan, 3-night trip
8/10 Very good
Feb 12, 2025
we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Bak Huat
Bak Huat, 2-night trip
10/10 Exceptional
Jan 25, 2025
Great stay for a family
We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
John
John, 3-night trip
10/10 Exceptional
Sep 14, 2024
Nice place to stay
Kelly
Kelly, 4-night trip
8/10 Very good
Jan 28, 2025
included Breakfast has lots of variety and is plentiful
Herve
Herve, 2-night trip
10/10 Exceptional
Nov 7, 2024
A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
David
David, 3-night trip
10/10 Exceptional
Jul 22, 2024
Awesome stay and this is my 2nd time (: , will definitely come back again 😎
Sammy
Sammy, 5-night trip
10/10 Exceptional
Feb 28, 2025
We'd not been to Penang before and went with friends who visit quite regularly. We were suitably impressed and will be planning another visit for a longer period when the occasion permits.
Heather
Heather, 5-night trip
8/10 Very good
Apr 12, 2025
5 star employee.
hope to provide tap for wuduk. for edely to pray. tq for the praying matt. the no 1 premier hotel to provide muslim friendly. shangri la have the best housekeeping manager.
zulkifli
zulkifli, 1-night trip
8/10 Very good
Jan 3, 2025
Compared to previous visits there is tangible improvement especially with the personnel and the breakfast offered