Near Michigan Avenue, Best Western River North Hotel offers a warm welcome with a rooftop terrace and on-site restaurant. Unwind with a workout at the gym or take a refreshing dip in the indoor pool. With perks like an electric car charging station and 24-hour business center, you'll feel right at home.
Chicago, IL (PWK-Chicago Executive) - 43 min drive
Millennium Station - 18 min walk
Chicago Union Station - 26 min walk
Chicago Van Buren Street Station - 28 min walk
Grand Station (Red Line) - 5 min walk
Merchandise Mart Station - 7 min walk
Chicago Station (Brown Line) - 9 min walk
Restaurants
Portillo's & Barnelli's Chicago - 2 min walk
McDonald's - 2 min walk
Tao Chicago Restaurant - 3 min walk
Beatrix - 3 min walk
Fogo de Chão Brazilian Steakhouse - 3 min walk
About this property
Best Western River North Hotel
Best Western River North Hotel features a rooftop terrace and puts you within a 5-minute walk of State Street. Guests can take a dip in the indoor pool or grab a bite to eat at Pizzeria Ora, which serves breakfast, lunch, and dinner. Other features include a fitness center and a bar/lounge. Fellow travelers love the helpful staff and overall value. Public transportation is just a short walk: Grand Station (Red Line) is 5 minutes and Merchandise Mart Station is 7 minutes.
Languages
English, Spanish
At a glance
DONE
Hotel size
150 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Onsite self parking (USD 52 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited (max 1 space per unit)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Beach nearby
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Segway rentals/tours nearby
Services
24-hour front desk
Multilingual staff
Facilities
Rooftop terrace
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Streaming services
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free local calls
Desk chair
More
Housekeeping (on request)
In-room safe
Special features
Dining
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 50 per person
Parking
Self parking costs USD 52 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago
Frequently asked questions
Is there a pool at Best Western River North Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Best Western River North Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western River North Hotel?
Yes. Self parking costs USD 52 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western River North Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western River North Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (6-min walk) is nearby.
What is there to do at Best Western River North Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Best Western River North Hotel?
Yes, there's an onsite restaurant, Pizzeria Ora.
What's the area around Best Western River North Hotel like?
Best Western River North Hotel is a short 5-minute walk from Grand Station (Red Line) and 8 minutes' walk from Michigan Avenue. Travelers say the area is walkable and good for shopping.
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Best Western River North Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Parking
Elevator
Restaurant
Bed
Lobby
View
Building
Reviews
10/10 Exceptional
Jul 16, 2025
It is always good . We stay there a lot. The bldg itself is outdated and could use a little updating but the location is amazing.
Verified traveler
3-night trip
8/10 Very good
Jun 21, 2025
The rooms are clean and comfortable. The front desk staff are friendly and very helpful. The location of the hotel is walking distance to restaurants, the Big Bus and the Chicago River.
Diane
Diane, 3-night trip
10/10 Exceptional
Jul 4, 2025
Great location
Place was clean, couldn't ask for a better location, staff is great. We forgot an item and they were kind enough to ship it out to us. Couldn't ask for better service
Ronald
Ronald, 2-night trip
8/10 Very good
Jun 5, 2025
I enjoyed my stay at River North. The room was clean and the staff was professional and very knowledgeable.
Lawrence
Lawrence, 3-night trip
8/10 Very good
Jun 19, 2025
The hotel is very conveniently located. But the noise of the air conditioning and outside (the road) are not good.
Keiko
Keiko, 4-night trip
10/10 Exceptional
Apr 30, 2025
Great room and service
Jimmy
Jimmy, 1-night trip
2/10 Poor
Jul 16, 2025
Not a good hotel
One of the worst hotels I have ever stayed at. The bed was terrible. There was so much noise from the road that it was next to impossible to sleep.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Apr 27, 2025
The staff was great, all of them.
Mark
Mark, 3-night trip
8/10 Very good
Jun 9, 2025
Nothing much to say. Easy parking. Convenient.
Raymond
Raymond, 1-night trip
10/10 Exceptional
Mar 3, 2025
I love this hotel
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
May 16, 2025
Good
Location quite good. Easy for public transportation. Coffee is provided 24h.
Verified traveler
1-night trip
10/10 Exceptional
Apr 19, 2025
Good view price not too bad. Room was very comfortable had a good sleep .
Travis
Travis, 1-night trip
8/10 Very good
Mar 13, 2025
Good stay
Cornelius
Cornelius, 2-night trip
8/10 Very good
Mar 13, 2025
The front desk when checking in has very good customer service
Shimeka
Shimeka, 1-night trip
4/10 Fair
Jul 12, 2025
I had my children with me and my daughters comforter had a blood stain that obviously was washed but didn’t come out.
James
James, 1-night trip
8/10 Very good
Mar 11, 2025
The hotel itself is clean and the people are wise.
WILKENS
WILKENS, 3-night trip
8/10 Very good
Apr 24, 2025
Ok stay
Dominic
Dominic, 1-night trip
10/10 Exceptional
Mar 7, 2025
Friendly , professional front desk staff.
Barbara
Barbara, 3-night trip
6/10 Good
Apr 25, 2025
Place was a great affordable choice for Chicago. Location was good for our purposes. Rooms were a little smaller and you could hear basically everything. Conditions were older, but clean and worked.
Kass
Kass, 2-night trip
8/10 Very good
Mar 26, 2025
Guest relations had awesome customer service
Shimeka
Shimeka, 1-night trip
10/10 Exceptional
May 26, 2025
I did not like the $53 a day parking. Everything else was good.
LATANYA
LATANYA, 4-night trip
6/10 Good
May 12, 2025
Noisy part of town. Lots of sirens all night.
Steve
Steve, 1-night trip
4/10 Fair
Jun 14, 2025
Our stay
The whole bilding has an odor. You didnt smell it as much in the rooms but you could still smell it. All through the hallways was horrible. There was mold starting in the bathroom above the tub behind and uptop of the bathroom door and in the tile grout where you hang your towel. Beds and pillows was not comfortable.
NICOLE
NICOLE, 3-night trip
8/10 Very good
Dec 20, 2024
Location was good, staff was very nice and helpful
Michael
Michael, 3-night trip
10/10 Exceptional
Jan 21, 2025
Efficient and friendly staff, very clean and comfortable.