Nestled near Black Hills National Forest, Chalet Motel offers a tranquil retreat with continental breakfast and a serene garden. Connect to WiFi, unwind with outdoor furniture, and appreciate the helpful staff who have left a lasting impression on previous guests.
When you stay at Chalet Motel, you'll be within a 10-minute drive of Custer State Park and Black Hills National Forest. Free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:00 AM. Fellow travelers love the helpful staff and location.
At a glance
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Hotel size
16 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets stay free (up to 20 lbs per pet)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Services
24-hour front desk
Luggage storage
Facilities
Garden
Picnic area
Outdoor furniture
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Local maps
Fees & policies
Renovations and closures
The property is closed between October 01 and April 30.
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Also known as
Chalet Motel Custer
Chalet Motel Custer
Chalet Custer
Motel Chalet Motel Custer
Custer Chalet Motel Motel
Chalet
Motel Chalet Motel
Chalet Motel Motel
Chalet Motel Custer
Chalet Motel Motel Custer
Frequently asked questions
Is Chalet Motel currently open?
The property is closed between October 01 and April 30.
Does Chalet Motel offer free cancellation for a full refund?
Yes, Chalet Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chalet Motel?
Yes, pets stay free, with a maximum weight of 20 lbs per pet. A deposit of USD 100 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Chalet Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Chalet Motel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Chalet Motel and nearby?
Chalet Motel has a picnic area and a garden.
What's the area around Chalet Motel like?
Chalet Motel is a short 13-minute walk from Black Hills National Forest and 9 minutes' walk from 1881 Courthouse Museum. Travelers love the motel's prime location.
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Reviews
Chalet Motel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.6
Staff & service
8.8
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
Grab and go breakfast and continental breakfast items were provided in the room for a convenient start to the day. (14 reviews)
The property offers a dog-friendly environment with a nice area to walk dogs and a clean location. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
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Location
Breakfast
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Cottage
Downtown
Towns
Reviews
10/10 Exceptional
Sep 8, 2025
Tiny but comfy
Jane
Jane, 1-night trip
10/10 Exceptional
Jul 9, 2025
Great hidden gem
It was a great stop - very welcoming, nice family environment. We really enjoyed the cabi.
Vinicius
Vinicius, 1-night trip
8/10 Very good
Jun 17, 2025
Great old school Motor lodge style- individual units Clean, rustic, squishy beds, close access to coffee shops and downtown.
Suzanne
Suzanne, 2-night trip
8/10 Very good
Jul 23, 2025
Custer was charming and easy to walk around. Chalet was charming but rooms are small. Staff was very friendly
Becky
Becky, 1-night trip
10/10 Exceptional
Jun 6, 2025
The Chalet Motel was wonderfully quaint with a super comfortable bed, a nice clean bathroom, and a super attentive staff working the office!
Laura
Laura, 1-night trip
10/10 Exceptional
Jun 7, 2025
Very close to Custer State Park staff was very helpful
Andrew
Andrew, 3-night trip
10/10 Exceptional
Jul 15, 2025
It’s a great, quaint place to stay. Our room had everything we needed. A side kitchen area with a little morning food provided. Plenty of hot water in shower and very comfy bed. If I’m back this way, I’ll definitely stay here again!
Whitney
Whitney, 1-night trip
10/10 Exceptional
Jun 1, 2025
Michelle was great on check in, property was as described and expectations met.
Nora
Nora, 2-night trip
10/10 Exceptional
Jun 19, 2025
Everything was clean and comfortable. It was a perfect one night stay in a great location. The service was friendly and helpful.
Kirsten
Kirsten, 1-night trip
10/10 Exceptional
Jul 22, 2025
We love the chalet motel. We have stayed there six years in a row. We love the owner. It’s very quaint of course it’s older so we know what to expect. We will come again next year.
Catherine
Catherine, 5-night trip
8/10 Very good
Jun 26, 2025
Cute motel
Very nice hotel. Friendly staff. No heat in the summer and it was cold there. Cute little motel!
Janet
Janet, 2-night trip
8/10 Very good
Jun 22, 2025
The staff was VERY kind & helpful! Breakfast items were in our room upon arrival so we could enjoy at our leisure. Older facilities but well maintained. Great location!
Lena
Lena, 1-night trip
8/10 Very good
Jun 27, 2025
On our way home from a lengthier trip, the Hotel was nice for what we needed. The place was cute and took on a vintage style. The rooms are small but they were adequate. Breakfast was already in our room which was nice.
Verified traveler
1-night trip
8/10 Very good
Sep 11, 2025
Was okay
Room very small, toilet took several times to flush, shower head wasn’t adjustable, bathroom walls dirty, room stuffy.
Mary
Mary, 2-night trip
8/10 Very good
Jul 22, 2025
Quaint place
Great little hotel. Rooms seperated and ac in back room. Toliet is in one room and sink in the other. Would definitely stop there again. Breakfast is snacks!
Barbara
Barbara, 2-night trip
10/10 Exceptional
Jul 7, 2025
Cute and cozy nostalgic cabins
Feels like I stepped back in time in a good way. Very cute little cabins. Some things might be a bit older but are in great working condition and clean.
Laura
Laura, 1-night trip
8/10 Very good
Jul 30, 2025
The space was pretty tight. But overall it was comfortable.
Steven
Steven, 1-night trip
8/10 Very good
May 27, 2025
I like the room we had it was nice and there was a lot of space
Joe and nicole
Joe and nicole, 2-night trip
10/10 Exceptional
Sep 11, 2024
Lovely little place, very convenient.
Tatjana
Tatjana, 2-night trip
8/10 Very good
Aug 27, 2025
Reasonable and clean.
Wonderful reception, comfortable beds. Tight but possible parking right next to cabin, tight in the bathroom and bathroom door hits one bed if you have two beds in your room like we did. Reasonable rate for the area. Breakfast was muffins, sugar juice, and sugar yogurt. There were also apples and oranges. No breakfast room. The first night the food was left in our room, and the second night we picked up the food in the office.
Rick and Sandy
Rick and Sandy, 2-night trip
8/10 Very good
May 31, 2025
nice
Glenn
Glenn, 1-night trip
10/10 Exceptional
May 11, 2024
Great place.
Ryan
Ryan, 1-night trip
10/10 Exceptional
Jun 17, 2025
Very clean.
Rodney
Rodney, 1-night trip
8/10 Very good
May 25, 2025
My husband had a trip with our dog & this place was perfect! Gas station & dog park within walking distance. He said with how old the property must be he was very impressed on how clean everything was. Side note: I had called the property beforehand and their response time & customer service was great! We would definitely recommend to other & boom again for future trips!