We showed up at this dated hotel with a reservation for a king bed. We were told they did not have a king bed for us, they only had two beds. Then we got to the room and the air conditioning was not working well, we were told they were having a problem and offered us a portable fan.They were not sympathetic to to our situation, blamed hotels.com for overselling our bed type. When we finally found a phone number for hotels.com, they blamed Double Tree and said they would try to get us a refund. Just got an email, no refund. DO NOT book through hotels. Com if you want a hotel to honor your reservation and do NOT stay at this hotel, it needs updating badly from the decor to their air conditioning units. Double thumbs down all around!!